Terms & Conditions

Last updated: March 2026

1. Terms of Use

By accessing the Rainbow Opal website and marketplace, you agree to be bound by these Terms & Conditions. Rainbow Opal operates as an online marketplace connecting buyers and sellers of natural Australian opals and handcrafted jewellery. Your continued use of this site constitutes acceptance of these terms. We reserve the right to amend these terms at any time and will notify users of material changes. It is your responsibility to review these terms periodically.

2. Auctions & Sales Conditions

Participation in Rainbow Opal auctions is restricted to users aged 18 years and over. All bids placed on auction items are legally binding. By placing a bid, you enter into a contract to purchase the item if you are the winning bidder. Payment is due within 48 hours of auction close unless otherwise specified. Failure to complete payment may result in account suspension. Rainbow Opal reserves the right to cancel bids or auctions in cases of suspected fraud or technical error. All catalogue sale prices are in USD and include applicable taxes where stated.

  • All bids are legally binding once placed.
  • Payment must be completed within 48 hours of auction close.
  • Failure to pay may result in account suspension.
  • Rainbow Opal reserves the right to cancel bids in cases of suspected fraud.
  • Catalogue sale prices are in USD and include applicable taxes where stated.

3. Copyright & Intellectual Property

All content on this website, including but not limited to text, graphics, logos, product images, and software, is the property of Rainbow Opal (ABN 46673455745) or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works from any content on this site without express written permission from Rainbow Opal. Seller-uploaded content remains the intellectual property of the respective seller, and by uploading content, sellers grant Rainbow Opal a non-exclusive licence to display such content on the platform.

4. External Links

This website may contain links to external websites for your convenience. Rainbow Opal does not endorse, control, or take responsibility for the content, privacy practices, or policies of any third-party websites. Accessing external links is at your own risk. We encourage you to review the terms and privacy policies of any external site you visit.

5. Disclaimer

The information provided on Rainbow Opal is for general informational purposes only. While we strive to ensure accuracy, we make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, or suitability of the information. To the fullest extent permitted by Australian law, Rainbow Opal disclaims all liability for any loss or damage arising from your use of this website or reliance on any information provided herein.

6. Cookies & Privacy

Rainbow Opal uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. By using our website, you consent to our use of cookies in accordance with our Privacy Policy. You may disable cookies via your browser settings; however, some features of the site may not function correctly as a result.

7. User-Submitted Materials

By submitting any content to Rainbow Opal — including reviews, images, or product listings — you confirm that you have the legal right to submit such content and that it does not infringe on any third-party rights. You grant Rainbow Opal a royalty-free, non-exclusive licence to use, reproduce, and display such materials on the platform. Rainbow Opal reserves the right to remove any user-submitted content that violates these terms or is otherwise objectionable.

8. Personal Information

Your personal information is handled in accordance with our Privacy Policy and the Australian Privacy Act 1988. We collect only the information necessary to provide our services and do not sell personal information to third parties. Please refer to our Privacy Policy for full details on how your data is collected, stored, and used.

9. Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia. If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: support@rainbowopal.com

Address: P O Box 356, Melton VIC 3337, Australia

ABN: 46 673 455 745